Privacy Policy

01Policy Overview

This Privacy Policy describes how Collabor8 Digital (operated by Urban Edge LLC) collects, uses, discloses, and safeguards your information when you visit our website https://collabor8digital.io/, use our digital marketing and automation services, or interact with us in any manner.

Please read this Privacy Policy carefully. If you do not agree with the terms outlined herein, please discontinue access to the website and do not submit personal details.

02Information We Collect

We may collect personal and technical information through our website and service engagements:

A. Personal Information

Information you voluntarily provide when filling out forms, booking consultations, or contacting support:

• Full Name
• Business Email Address
• Mobile / Business Phone Number
• Company Name & Website URL
• Project Goals, Marketing Budget & Custom Inquiries

B. Automated Usage & Technical Data

Information collected automatically when you navigate our website:

• Internet Protocol (IP) Address
• Browser Type & Operating System
• Pages Viewed & Interaction Timestamps
• Time Spent on Specific Service Pages
• Referring URLs & Marketing Campaign Attribution Data

This information helps us analyze site performance, prevent fraud, and continuously optimize user experience.

03How We Use Your Information

We use the collected information for legitimate business purposes, including:

• Delivering, managing, and fulfilling your custom digital marketing and automation contracts.
• Responding promptly to your consultation inquiries, service quotes, and support tickets.
• Conducting internal analytics, CRO audits, and improving our software workflows.
• Sending project updates, invoices, service alerts, and strategic recommendations.
• Executing performance advertising campaigns and conversion tracking.

We do NOT sell, trade, or rent personal information or contact details to third parties for independent marketing purposes.

04Cookies & Tracking Technologies

We use cookies, beacons, and local storage mechanisms to:

• Analyze website traffic flow and session behavior.
• Understand visitor navigation and identify popular service offerings.
• Power conversion tracking for Google Ads and Meta Ads campaigns.

You can configure your browser to decline cookies or alert you when cookies are being sent. Note that certain interactive features of the website may have reduced functionality without cookies enabled.

05Third-Party Services & Integrations

To provide enterprise-grade digital services, we work with trusted industry platforms:

• Google Analytics & Google Tag Manager (Traffic analysis & telemetry)
• Meta Ads & Google Ads (Conversion measurement)
• Klaviyo (Lifecycle email and SMS delivery)
• GoHighLevel (GHL) (CRM, calendar bookings, and pipeline management)
• Stripe (Secure payment processing)

These third-party platforms handle data according to their respective privacy standards and security certifications.

07Data Security

We implement robust technical and organizational security controls to protect your data against unauthorized access, loss, misuse, or alteration. While we employ industry-standard encryption and security protocols, no internet transmission or electronic storage system is 100% infallible.

08Data Retention

We retain personal information only for the duration necessary to:

• Provide and fulfill active service contracts.
• Comply with statutory, tax, and legal obligations.
• Resolve disputes and enforce contractual agreements.

Once information is no longer needed, it is securely deleted, purged, or irreversibly anonymized.

09Your Rights & Choices

Depending on your jurisdiction, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of outdated or inaccurate personal details.
• Deletion: Request permanent deletion of your personal data from our systems.
• Opt-Out: Withdraw consent for marketing emails (via "Unsubscribe" link) or SMS (via "STOP").

To exercise any of these privacy rights, email our team at [email protected].

10Children’s Privacy

Our services and website are strictly directed to businesses and professionals over the age of 18. We do not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately for removal.

11Changes to This Privacy Policy

Collabor8 Digital may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any updates will be published on this page with an amended effective date.

12Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team: