01Welcome & Overview
Welcome to Collabor8 Digital. These Terms and Conditions govern your access to and use of the website https://collabor8digital.io/ and the digital marketing, advertising, SEO, web development, and AI automation services provided by Collabor8 Digital (operated by Urban Edge LLC).
By accessing this website, submitting inquiry forms, or engaging our services, you agree to be legally bound by these terms. If you do not agree to these terms, please do not use this website or our services.
02Definitions
- "You" or "Client" refers to any individual, business, or entity accessing our website or purchasing our services.
- "Services" refers to digital marketing, search engine optimization (SEO), Generative Engine Optimization (GEO), paid advertising (Google & Meta Ads), email & SMS marketing, website design & development, GoHighLevel (GHL) CRM setup, AI voice/chat automation, and consulting offered by Collabor8 Digital.
- "Company", "We", "Us", or "Our" refers to Collabor8 Digital, operated by Urban Edge LLC.
03Acceptance of Terms
By accessing this website and/or using our services, you confirm that you are at least 18 years of age and agree to comply with and be bound by these Terms and Conditions along with all applicable state, federal, and international laws.
04User Responsibilities
When using our site or engaging our services, you agree that:
- You will provide accurate, current, and complete information during onboarding and project execution.
- You will use our website and services only for lawful, ethical business purposes.
- You will not engage in any disruptive, abusive, defamatory, illegal, or unauthorized behavior on our site or systems.
- You will not reverse engineer, copy, or scrape proprietary code, templates, or intellectual property without prior written consent.
05Services and Proposals
- All services are provided based on written proposals, statements of work (SOW), or customized contracts between you and Collabor8 Digital.
- Work begins strictly upon mutual contract execution and receipt of required initial deposits or recurring payment setups as outlined in your agreement.
- All delivery timelines, milestones, and scope specifications are defined in your specific service contract.
06Payments and Fees
- Payments must be remitted in accordance with the schedule and terms agreed upon in your proposal or invoice.
- Fees may be structured as one-time milestone payments, upfront retainers, or recurring monthly subscriptions.
- Refunds, if applicable, are assessed on a case-by-case basis and must be requested in writing prior to significant project commencement or delivery of custom work.
07Privacy and Data Use
We collect personal and usage data to deliver, optimize, and scale our client solutions in accordance with our Privacy Policy. By accessing our website or services, you consent to data collection and processing as described therein.
08. SMS & Text Messaging Communications
By opting in to receive SMS messages from Collabor8 Digital (operated by Urban Edge LLC), you agree to receive marketing updates, AI automation insights, project status notifications, appointment confirmations, and service alerts.
- Message Frequency: Message frequency varies depending on project activity and campaigns.
- Message & Data Rates: Standard message and data rates may apply from your mobile carrier.
- Opt-Out: Reply STOP at any time to immediately cancel and unsubscribe from text messages.
- Help: Reply HELP for assistance or contact customer support directly.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
- Privacy Commitment: We do not share, sell, or rent SMS opt-in consent or mobile numbers with any third parties for promotional purposes.
09Intellectual Property
- All website designs, brand assets, graphics, copywriting, software architectures, and multimedia on this site are the exclusive intellectual property of Collabor8 Digital unless otherwise designated.
- Clients receive licensed usage rights to final delivered client assets as specified in their formal service contract upon full settlement of invoices.
- You agree not to reproduce, republish, duplicate, or redistribute any website content without our explicit written permission.
10Third-Party Services & Links
Our site and software implementations may integrate or link with third-party software (e.g. Google, Meta, Klaviyo, Stripe, GoHighLevel). We do not control these independent providers and are not responsible for their external availability, downtime, or policy changes.
11Limitation of Liability
To the maximum extent permitted under applicable law:
- Collabor8 Digital and Urban Edge LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
- While we employ data-backed growth strategies, we do not guarantee specific numerical revenue targets, search rankings, or lead volumes, as digital performance depends on algorithmic shifts, competitive markets, and client sales execution.
12Service Changes & Modifications
We reserve the right to modify, upgrade, suspend, or discontinue any aspect of our website or digital tools at any time without prior notice.
13Changes to Terms
Collabor8 Digital may update these Terms and Conditions periodically. The revised version will be published on this page with an updated effective date. Your continued engagement with our site or services after changes constitutes acceptance.
14Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina and the United States. Any legal claims or disputes shall be submitted exclusively to the competent courts located in Mecklenburg County, NC.
15Contact Information
If you have questions, feedback, or legal inquiries regarding these Terms and Conditions, please reach out to our team: